FAQs

What qualifications do your team have?

Our team are all fully qualified with NTPC certifications.

What Legislation do you work under?

All of our work is carried out to British Standards Tree Works.

Do you have insurance that covers me and my property?

Yes, we are insured to the values of:

  • Public Liability Indemnity – £5,000,000
  • Employers Liability Indemnity – £10,000,000
  • Professional Indemnity – £500,000

Please click to view insurance cover note

Do I need to tell the council about the tree work?

This depends on which part of Edinburgh & surrounding areas you live. There are three types of areas:

  • Conservation Area (permission needs to be sought for any works to a tree with a trunk diameter of over 100mm)
  • TPO Area (permission only needs to be sought for trees of certain age or species, regardless of whether it has an existing TPO in place)
  • Other (Any work can be carried out without council permission; however normal restrictions apply to protected species that may be inhabiting. Standard Scottish Laws apply)
  • Check which area I’m in
  • Apply for tree works with online form

I am worried that my tree may be unsafe, what should I do?

Although we may advise, in the event of a member of the public questioning a trees safety, a qualified tree surveyor must examine the tree to conduct a survey.

Recommended surveyors

  • Andrew Potter – 07921 541600
  • Martin Langton – 07780 635990

Once the survey has been carried out, our team can discuss suitable tree stability methods. Read more on this here.

My tree is too big, what should I do?

Please click here for information on our tree pruning services.

My tree is damaging a stone wall, what should I do?

Unfortunately, in this situation, the tree must be removed along with the stump. If a trees roots are simply cut or removed it can destabilise the tree, making it dangerous, and also create an entry point for pathogens or fungi that would otherwise be neutralised by the tree’s natural defences.

Can I prune my neighbours’ tree?

By law you are allowed to prune back any branches overhanging your property boundaries in a vertical line. We strongly suggest you ask your neighbours permission before work is carried out.

What is the best time of year to prune my tree?

Generally, by a rule of thumb, trees are best pruned in their dormant period during the winter (October-March). However, mid-winter should be avoided when the hardest frosts can lead to damage on freshly pruned trees. Certain tree species do not adhere to this rule, examples of which are Silver Birch – which should be pruned mid-summer and Prunus (Cherry, Plum etc) which are susceptible to the disease Silver-Leaf whose spores are airborne in September and October.

Silver leaf page link: https://www.rhs.org.uk/advice/profile?pid=245